Biographical Information

2002-2003

A to Z Information Services
Computer Tech

A to Z Information Services is an IT department for many businesses in and around the Atlanta area. As a team member of A to Z Information Services I setup and test Windows 95, 98, ME, NT, XP and Windows 2000 operating systems for workstations to be install at our clients business. We run network cables if necessary to complete the hookup of workstation to the server and set up users and email accounts. We load special software that a business may be using and set up both local and network printers. We install printers, scanner, hubs, switches, and DSL and dial-up services. We perform monthly maintenance on each computer at business that request the monthly maintenance service. I perform computer upgrades and repairs, trouble shooting of hardware and software problems on Windows 95, 98, ME, NT, XP and Windows 2000 operating systems on Pc Computers. I provide computer tech support assisting customers in trouble shooting of hardware and software problems on Windows 95, 98, ME, NT, XP and Windows 2000 operating systems on PC Computers and giving them step-by-step instructions to resolve those problems. I provide support to business local network. 

2002

Reliable Business Products INC., Roswell, Ga.
Computer Tech

Responsible for loading, setting up and testing Windows 95, 98, ME, NT, XP and Windows 2000 operating systems for POS workstations for different restaurants that are our clients. I perform computer upgrades and repairs trouble shooting of hardware and software problems on Windows 95, 98, ME, NT, XP and Windows 2000 operating systems on Pc Computers. I provide computer tech support assisting customers in trouble shooting of hardware and software problems on Windows 95, 98, ME, NT, XP and Windows 2000 operating systems on Computer Consultant PC Computers and giving them step-by-step instructions to resolve those problems. I provide support to business local network. I build, test and ship Polycom voice and video communication network systems. I am responsible for sending out replace parts (RMA’s) to customer that have failed parts in their systems using the Fed Ex web shipping software. 

2000-2003

Self-Employed Computer Consultant

Computer sales, upgrades and repairs. Trouble shooting of hardware and software problems on Windows 95, 98, ME, 2000 and NT operating systems on Computer Consultant PC Computers. Provide support to company local network. Build, test, upgrade and repair computer systems.

Company

Computer Consultant Dahlonega, Georgia

 

2001-2001

Computer Tech Support

Setup and loaded Windows 98, ME, NT and Windows 2000 operating systems on VAR Source International PC Computers and tested systems. Assisting Dealers in trouble shooting of hardware and software problems on Windows 95, 98, ME, NT and Windows 2000 operating systems on VAR Source International PC Computers and giving them step by step instructions to resolve those problems.

Company

VAR Source International Alpharetta, Georgia

 

1999-2000

Computer Tech Support Supervisor

Assisting Dealers in trouble shooting of hardware and software problems on Windows 95, 98 and NT operating systems on Infotel PC Computers and giving them step by step instructions to resolve those problems. Provide support to company local network. Build and test systems.

Company

Infotel Distributing Alpharetta, Georgia

 

1998-1999

Computer Tech Support Supervisor

Assisting End Users and Dealers in trouble shooting of hardware and software problems on Windows 95, 98 and NT operating systems on Proteva PC Computers and giving them step by step instructions to resolve those problems. I also make all the Masters for the Atlanta computers.

Company

 

Proteva Marketing Group Alpharetta, Georgia

 

1991-1998

North Georgia College & State University

Department of Public Safety.

Police Sergeant

As a certified Police Officer I was responsible for the protection of the lives and property of the students, faculty, staff, and visitors of North Georgia College & State University.

 

1985-1991

Self-Employed Automobile Mechanic

I worked with Gene Justis, out of his shop in Dahlonega Georgia

 

1983-1985

Automobile Parts Manager

I worked in Cleveland Georgia for Stamey Chevrolet, Jeep, Chrysler and Dodge Dealership as a Parts Manager/ Warranty Clerk

 

1981-1983

Automobile Assistant Parts Manager

I worked in Dahlonega, Georgia for Cody Chevrolet and Oldsmobile Dealership as a Assistant Parts Manager/ Warranty Clerk

 

1971-1979

Military

I enlisted into the United States Navy in the month of December, 1971 and took basic training in San Diego California. From there I was transferred to Memphis Tennessee to attend class A school to be trained as a Jet Mechanic. After graduating from school I was then transferred to Jacksonville Florida to Patrol Squadron VP-49 the Woodpeckers while I was with VP-49 I went overseas to Iceland 3 times and went to Italy once. We stayed overseas for about 6 months at a time, then came back to Jacksonville, Florida.

In 1975 I reenlisted and was transferred to NAS Cecile Field Florida, AIMD Department were I overhauled the TF-41 jet engines. I became a Crew Leader and CDI Inspector for the TF-41 jet engines, in 1979 I decided to leave the Navy as a 2nd Class Petty Officer

 

1953-1971

Growing Up

I was raised in Leavenworth, Kansas and attended Leavenworth Senior High School.

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Last changed: October 01, 2015